Required:  DoD 8570.01 IAT Level 2 (Hire Date) -Software/Hardware Troubleshooting-Microsoft Windows Client- Microsoft Office-Network Infrastructure Cabling (Fiber/Copper)

Desired: Net app Ontap NCDA-ITIL-Automated Information Discover Environment (AIDE) (Within 30 days of hire)-General Dynamics-Missions Systems (GD-MS) Multi-INT Analysis and Archive System (MAAS) (Within 60 days of hire)-Full Motion Video (FMV0 Principles-Microsoft Windows Server- Microsoft SQL Server-Microsoft Directory Service Adm- Microsoft Group Policy- Microsoft Domain Name System (DNS) Microsoft Dynamic Host Configuration Protocol-Microsoft Systems Center Configuration Manager (SCCM-Microsoft Hyper-V -Microsoft Failover Cluster Manager-Microsoft Visio-VMWare Vcenter/Vsphere, Cisco Catalyst/Nexus IOS Configuration-Disaster Recovery Procedures-Cross Domain Solutions (CDS)-Host-Based Security System (HBSS) – Information Assurance/Security (RMF)- Cisco VTC Administration-Audio Visual Systems Design/Integration-Audio Visual Systems Administration-Crestron ToolBox- Crestron Programming- Netzoom-Life Cycle Systems Management-Equipment Shipping/Logistics-Documentation Control/Creation-Data Management (SQL)-Scripting (Java,Go, Bash)-Middleware (elastic search).

Provide systems administration and IT maintenance activities as required to support 24/7/365 operations. Administration and maintenance activities of SGIP and SIE systems includes:

1. Provide first-tier support to end-users for PC, server, mainframe applications and hardware;
2. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems;
3. Simulate or recreating user problems to resolve operating difficulties and/or errors;
4. Recommend systems modifications to reduce user problems;
5. Assist with CERP cycle rollouts;
6. Refer more complex problems to intermediate and/or senior level as required.