Required:  DoD 8570.01 IAT Level 2 (Hire Date) -Automated Information Discover Environment (AIDE) (Within 30 days of hire)-General Dynamics-Missions Systems (GD-MS) Multi-INT Analysis and Archive System (MAAS) (Within 60 days of hire)- Full Motion Video (FMV0 Principles-Software/Hardware Troubleshooting-Microsoft Windows Server-Microsoft Windows Client- Microsoft Office-Microsoft Directory Service Adm-Microsoft Group Policy-Microsoft Domain Name System (DNS)-Microsoft Dynamic Host Configuration Protocol -Microsoft Hyper-V -VMWare Vcenter/Vspher-Network Infrastructure Cabling (Fiber/Copper-Disaster Recovery Procedures- Cross Domain Solutions (CDS)- Cisco VTC Administration- Audio Visual System Administration-Crestron ToolBox.

Desired: Red Hat Linux-Netapp Ontap NCDA-ITIL-Microsoft SQL Server- Microsoft Systems Center Configuration Manager (SCCM- Microsoft Failover Cluster Manager- Microsoft Visio- Netapp Ontap-Cisco Catalyst/Nexus IOS Configuration -Host-Based Security System (HBSS) – Information Assurance/Security (RMF)- Audio Visual Systems Design/Integration Crestron Programming-Netzoom-Life Cycle Systems Management-Equipment Shipping/Logistics-Documentation Control/Creation-Data Management (SQL)-Scripting (Java,Go, Bash)-Middleware (elastic search)

Provide systems administration and IT maintenance activities, as required, to support 24/7/365 operations. Administration and maintenance activities of SGIP and SIE systems includes:

1. Assign personnel to projects, directing their activities, and evaluating their work;
2. Install, maintain, configure, and ensure integrity of computer software;
3. Implement operating system enhancements that will improve the reliability and performance of the system;
4. Provide second-tier support to end-users for PC server, mainframe applications, and hardware;
5. Resolve problems that the first tier of help desk support is unable to resolve;
6. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem;
7. Simulate/recreate user problems to resolve operating difficulties and/or errors;
8. Recommend systems modifications to reduce user problems;
9. Maintain currency and highest level of technical skill in field of expertise to be facilitated
10. Assist with identification of equipment that needs to be acquired, equipment sustainment, and equipment distribution;
11. Assist configuration manager with shipping and control, to include equipment pickup, packing, shipping and tracking.